Privacy policy.

WOW Design Agency ("we", "us") respects your privacy. This policy explains what personal data we collect when you visit https://wowdesignagency.com, request a quote, or work with us, and how we use and protect it.

We only collect data that helps us respond to you and run our business:

• Contact details you submit through our forms: name, email, phone, company and website.
• Project information: services of interest, budget range, timeline, industry and project description.
• Usage data: pages viewed, device, browser and approximate location, collected through privacy-friendly analytics.
• Communications: emails, call notes and files you share with us during a project.

We use personal data to:

• Reply to inquiries, prepare proposals and schedule discovery calls.
• Deliver contracted services and manage invoicing.
• Improve our website performance and content.
• Send occasional updates, only when you have opted in. You can unsubscribe at any time.

We use essential cookies to keep the site working and anonymous analytics to understand traffic. We do not sell data or use third-party advertising cookies. You can block cookies in your browser settings without affecting core site features.

We share data only with trusted processors that help us operate (for example email, hosting, CRM and payment providers), under contracts that require them to protect it. We may disclose information if required by law.

Lead data is kept for up to 24 months, and client records for as long as required for tax and legal purposes. We protect data with encryption in transit, access controls and least-privilege permissions.

Depending on where you live (including under GDPR and CCPA), you can:

• Access the personal data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent for marketing at any time.

Our services are intended for businesses. We do not knowingly collect data from anyone under 16.

We may update this policy as our services evolve. The latest version will always be on this page, with the date it was last revised.