Our Services
Wow Design Agency LLC offers a wide range of digital solutions, including:
- Graphic Design
- Brand Identity Development
- Social Media Content Creation
- Marketing Creatives
- Book Design & Formatting
All services are delivered digitally unless stated otherwise.
Payment Terms
- Work begins only after payment authorization.
- Projects may require full or partial upfront payment.
- Payments are securely processed via third-party providers.
- By paying, you confirm authorization to use the payment method.
Project Delivery
- Timelines are agreed upon before project initiation.
- Delays may occur if client feedback or materials are late.
- Final files are delivered after approval and completion.
Revisions Policy
- Revisions are provided based on the selected package.
- Extra revisions may incur additional charges.
- Major changes outside the agreed scope require a new agreement.
Client Responsibilities
- Clients must provide clear instructions and required content.
- Delayed communication can impact project timelines.
Intellectual Property
- Final designs are transferred after full payment is received.
- We reserve the right to showcase work in our portfolio unless agreed otherwise.
Limitation of Liability
- We are not responsible for indirect or consequential damages.
- We are not liable for how designs are used after delivery.
Termination
We reserve the right to refuse or terminate services in cases of misuse, fraud, or violation of our terms.
Updates to Terms
These terms may be updated at any time. Continued use of our services indicates acceptance of any changes.
Refund Policy
No Refund After Work Begins
Once a project has started, refunds are not applicable for any initiated work.
Refund Eligibility
- Project has not started
- Duplicate payment was made
- Billing error occurred
Partial Refunds
Partial refunds may be granted depending on completed work.
Non-Refundable Items
- Completed work
- Delivered files
- Approved designs
- Digital downloads
Dispute Resolution
Please contact us before initiating disputes. We aim to resolve issues fairly and promptly.
Processing Time
Approved refunds are processed within 5–10 business days.
Privacy Policy
Information We Collect
- Name
- Email Address
- Phone Number
- Billing Information
- Project Details
How We Use Information
- To deliver and manage services
- To communicate with clients
- To process payments
- To improve our services
Payment Security
- Payments are handled by secure third-party providers.
- We do not store full payment details.
Data Protection
Your information is protected and never sold or shared with unauthorized parties.
Cookies
We may use cookies to enhance user experience and analyze website traffic.
Third-Party Services
We may use third-party tools that follow their own privacy policies.
Your Rights
You can request access, updates, or deletion of your personal data anytime.
Policy Updates
We may update this policy periodically. Changes will be posted here.
